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Part-time Reservation Sales Agent – Call Center (Smithfield, NC)

KEY RESPONSIBILITIES

– Responsible for assisting customers with storage unit reservations and payments by answering incoming calls and matching the locations and amenities of Ample Storage Center/American Flag Self Storage to the needs of the customers
– Take Payments, Make Reservations and Answer customer’s inquiries regarding all aspects of their storage needs
– Ability to handle customer questions, complaints, and inquiries with the highest degree of courtesy and professionalism to resolve customer issues with first call resolution
– Assist customers with technical website and mobile navigation needs
– Embody the Lampe Management Spirit and conducts oneself with professionalism, integrity, resourcefulness, and kindness

HOURS

– Part Time Position

– Up to 29 hours per week

Competitive Hourly rate of Pay

Weekend & Holiday availability necessary!

Evening & Night availability required until 8:00 p.m.

Call Center hours of operation are 8am-8pm Monday-Friday, 8am-8pm Saturday, & 10 am-6pm Sunday

QUALIFICATIONS

  • High School diploma or equivalent required
  • Minimum age of 18 years old
  • Must have valid driver’s license & own reliable transportation
  • Must be authorized to work in the United States
  • Demonstrated knowledge and aptitude to use computers and related technology
  • Proficient keyboard skills required
  • Must have strong customer service skills and a professional and pleasant phone demeanor
  • Must possess exceptional verbal and interpersonal communication skills in order to assist customers and interact with coworkers
  • Excellent attendance and reliability required

– Must be flexible to work 4 hours to 8 hours shift within a 12 hour/day, 7 day/week, 365 day/year operation

Must be able to successfully multitask – must be able to type and talk on the phone at the same time while performing multiple tasks. 

POSTING INFORMATION

Lampe Management Company does not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law.

Apply Now for “Reservation Sales Agent – Call Center (Smithfield, NC)”